Services in Clayton

The Department of Public Works has the responsibility for operating and maintaining a system of distribution lines, storage reservoirs, production wells, and the metering system needed to deliver and measure an adequate, portable supply of water for residential, commercial, and industrial users and fire protection within the Town’s service area. 

The Town provides water service to about 1,100 customers utilizing a drive-by remote read metering system and an in-house billing process. Maintenance is fully provided by Town employees. 

When calling for water meter installation or maintenance, please allow 48 hours. Call the Town Office at (302) 653-8419 or use the Service Request Form.


The Department of Public Works is responsible for the following tasks:
  • Operates, repairs, and maintains four (4) deep production wells with a capacity of 400,000 gallons per day.
  • Services, installs, and maintains over 1,000 water meters.
  • Maintains two (2) elevated storage reservoirs with a total capacity of 200,000 gallons.
  • Maintains over 10 miles of water main.
  • Operates one-half of 24-hour on-call service.
  • Operates one-half of “Miss Utility” locate service.
  • Assists in snow removal.
  • Performs required testing to meet all State and Federal drinking water requirements.


Water Rates

The current monthly water rates are as follows:

  • $9.50 - first 2,000 gallons
  • $5.50 - each additional 1,000 gallons


Capital Requirements

Long-term capital requirements are addressed through the annual capital budget with financing from developer contributions, use of system reserves, long-term debt, general impact fees, plus Drinking Water State Revolving Fund financing and a zero interest DEDO loan.

System maintenance, including emergency response, is handled by Town Staff with specific services from outside contractors with expertise as needed.

Water infrastructure in new developments is paid for 100% by the developer and installed by contractors working for the developer pursuant to Town standards.  Water infrastructure within developments, if acceptable, is transferred to the Town after completion.

Second Water Meter

See below downloads for Water Meter Instructions